Recruitment Ambassadors Program

Coffee shop meeting. Two young women having coffee and talking.

Overview

The University of Iowa is committed to effectuating a diverse workforce to foster the university’s academic, research, and service goals. The Recruitment Ambassadors Program, sponsored by the Office of Equal Opportunity and Diversity, supports the University of Iowa’s strategic goals for increasing the diversity of our  staff. Recruitment Ambassadors are current or former staff members who volunteer to help recruit prospective employees.  Through personal contact and participation in campus-sponsored events, Recruitment Ambassadors will act as liaisons between candidates and the university, and will highlight various outstanding attributes that make the University of Iowa an "employer of choice."

The Recruitment Ambassador program is a resource for departments/units conducting searches by offering candidates an opportunity to interact with a current of former employee and receive a broad knowledge of the university, and neighboring communities.

Recruitment Ambassadors are trained and ready to assist departments in providing a more personal touch to the recruitment process. Specifically, a Recruitment Ambassador will be equipped to share information about the community and answer candidates’ questions on topics ranging from the area’s arts & culture, housing, school systems, dining & shopping, sports & recreation, and healthcare, to name just a few. Additionally, a Recruitment Ambassador will have informative and helpful resource materials regarding our local communities to give to each prospective candidate.

Arranging for Recruitment Ambassador

To request a Recruitment Ambassador to meet with a candidate:

  • Determine the date and time period the committee would like to arrange for the candidate to meet with an Ambassador (this could be half an hour to half a day; morning, afternoon, or evening).
  • Contact the Recruitment Ambassadors Program Coordinator at the Office of Equal Opportunity and Diversity eod-search-help@uiowa.edu or (319)335-0705 and a Recruitment Ambassador will be scheduled to meet with the candidate on the desired date and time.

Want to Become a Recruitment Ambassador?

Application process dates will be announced in the near future. Questions about the program may be directed to the recruitment ambassador coordinator at: eod-search-help@uiowa.edu

 

Want to Become a Recruitment Ambassador? Download the application here.

Benefits of Being a University of Iowa Recruitment Ambassador

  • Serve in a pivotal role and assist in recruitment of underrepresented employees to the university.
  • Expand your knowledge of the university’s premier programs, services and resources.
  • Receive UI swag
  • Participate in fun campus-sponsored recruitment events (2-per/yr.).
  • Receive recognition for participation in recruitment events.
  • Enhance your networking opportunities and obtain additional knowledge of university policies & procedures.
  • Professional development; obtain skills and knowledge of UI’s diversity and recruitment goals.

Roles and Responsibilities of Recruitment Ambassadors

  • Create a welcoming environment for prospective staff and their families/guests.
  • Provide accurate and timely information to prospective staff and their families/guests on all aspects of the university, including history, academic programs, residence halls, activities, athletics, points of interest and other campus resources.
  • Adhere to confidentiality guidelines
  • Be punctual and actively participate in all recruitment ambassador activities, training dates and other required events for the position.
  • Answer questions and refer potential employees to appropriate resources/departments.
  • Participate in various focus groups as content experts.
  • Participate in on-and off-campus recruitment events such as area tours and job fairs.
  • Be professional in demeanor and dress. Be cognizant that you represent the university at all times.
  • Time commitment will be an average of 1-2 hours per month each semester.

Qualifications

Recruitment Ambassadors should:

  • Be a current or former staff member, for a minimum of 24 consecutive months in good standing (supervisor approval required). 
  • Demonstrate a broad knowledge and/or interest in the university’s history, programs, services and resources.
  • Exhibit excellent communication, interpersonal and public speaking skills.
  • Exhibit the aptitude for intercultural communication and the capacity to work with prospective staff employees and their families/guests.
  • Represent UI in a positive, welcoming, and appropriate manner.
  • Demonstrate professionalism, timeliness, resourcefulness, and ability to give/receive constructive feedback.

Application Process

  • Application forms can be downloaded here
  • Faculty or staff may also nominate applicants by submitting a letter of nomination to eod-search-help@uiowa.edu.
  • Submit two letters of recommendation.
  • The Recruitment Ambassador Coordinator will correspond with selected applicants.
  • Recruitment Ambassadors will serve in an “at will” status.

Frequently Asked Questions

 

Please click here to download a copy of the Recruitment Ambassador FAQs

What is the Recruitment Ambassadors Program? 

The Recruitment Ambassadors Program, sponsored by the Office of Equal Opportunity and Diversity, supports the University’s strategic goals for increasing the diversity of our staff. Recruitment Ambassadors are current or former staff members who participate to help recruit prospective employees. Through personal contact and participation in campus-sponsored events, Recruitment Ambassadors will act as liaisons between candidates and the university, and will highlight various outstanding attributes that make the University of Iowa an “employer of choice.”

The Recruitment Ambassador program is a resource for departments/units conducting searches by offering candidates an opportunity to interact with a current of former employee and receive a broad knowledge of the university, and neighboring communities.

Who may participate as an ambassador?

Be a current or former staff member, for a minimum of 24 consecutive months in good standing (supervisor approval required). 

Do I have to be a racial/ethnic minority to serve as an Ambassador?

No, the Recruitment Ambassador program is open to persons of any racial/ethnic group.

How do you apply to serve as a Recruitment Ambassador?

  • Request an application form from The University of Iowa Recruitment Ambassadors Coordinator at eod-search-help@uiowa.edu or check out our website for the most up-to-date information.
  • Faculty or staff members may also nominate colleagues by submitting a letter of nomination to Recruitment Ambassador Coordinator, 202 Jessup Hall, or attach to an email and send to eod-search-help@uiowa.edu.
  • Applicants must submit one to two letters of recommendation in addition to supervisor approval.
  • Check website for deadline information.

I supervise a Merit staff member who has asked to participate with this program.  Will our department have to pay overtime if the staff member participates with this program?

No, if the merit staff member participates apart from normal work assignments, no additional compensation will be provided to Recruitment Ambassadors under this program.

An employee has asked me that I supervise to provide a letter in support of his participation.  What are you looking for in an effective Recruitment Ambassador?

  • Beyond the minimum of two years at the University, of which at least two years are employment experience, we’re seeking individuals who can:
  • Demonstrate a broad knowledge and/or interest in the university’s history, programs, services and resources.
  • Exhibit excellent communication, interpersonal and public speaking skills.
  • Exhibit the aptitude for intercultural communication and the capacity to work with prospective diverse staff employees and their families/guests.
  • Represent UI in a positive, welcoming, and appropriate manner.
  • Demonstrate professionalism, timeliness, resourcefulness, and ability to give/receive constructive feedback

What type of training do ambassadors receive?

The orientation and training sessions are designed to provide information about:

(Sample of offerings, not an exhaustive list).

  • UI’s search policies and procedures
  • Equal employment opportunity and affirmative action
  • Confidentiality
  • Diversity recruitment & retention best practices
  • Campus programs, services and resources
  • Unconscious bias
  • Intercultural communication
  • How to make referrals to appropriate university and/or community resources.

How can I utilize this service in my department to aid in the recruitment of underrepresented candidates?

When your department is recruiting and you know you have a candidate(s) coming in to interview, contact the University of Iowa Recruitment Ambassadors Coordinator, Wanda Malden at  eod-search-help@uiowa.edu  or phone (5-0705) to schedule an ambassador to meet with your candidate.  Be sure to offer this service to your candidate(s) first to inquire whether they would like to meet privately with a Recruitment Ambassador to discuss any questions/concerns that they may have about relocating to and living in Iowa City.

Ambassadors may also distribute information about the University, or your department, to applicants in their home communities. Recruitment ambassadors are also available to participate at job fairs.

What types of activities will include Recruitment Ambassadors?

  • Meet informally with candidates (coffee/breakfast/lunch/dinner/receptions)
  • Attend job fairs with human resources representatives of the University
  • Share information in their communities

As a supervisor of a Recruitment Ambassador, if my employee is requested to participate on a certain date that they have commitments in the office, can I refuse to allow their participation on that particular date.  If yes, will it negatively affect their participation in the future with this program?

The employee’s level of participation during scheduled working hours is at the supervisor’s discretion, and release time from work for Recruitment Ambassador activities may only be taken with the supervisor’s approval.  The supervisor’s signature on the application certifies that:

  • the applicant is a University of Iowa employee in good standing and
  • the supervisor is willing to allow time off for Recruitment Ambassador activities.

Recruitment ambassadors will not be penalized if they have to decline to participate on a particular date. 

Contact

Questions about the recruitment ambassador program should be addressed to the Coordinator of Recruitment Ambassadors at eod-search-help@uiowa.edu.