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I.C. Better Bridges Institute

Better Bridges

Wednesday, January 12, from 8:30 a.m. to 4:30 p.m.
Thursday, January 13 from 8:30 a.m. to 12:30 p.m.

Register Here for Free


The Iowa City (I.C.) Better Bridges Institute is a day-and-a-half day event designed for business owners and managers to learn more about identity, bias, and strategies to have inclusive customer service. Each participant will receive a toolkit during this section. Upon completion of the Institute, participants will receive a certificate from the Division of Diversity, Equity, and Inclusion.

Key partners in the initiative are the U.I. Division of Diversity, Equity, and Inclusion, Iowa City Downtown District, UI Tippie College of Business, U.I. Office of Community Engagement, City of Iowa City, Undergraduate Student Government, Iowa City Area Development, and Iowa City Business Partnership.

ICBB Institute is a one-and-a-half-day event starting January 12, 8:30 a.m. to 4:30 p.m. and January 13, from 8:30 a.m. to 12:30 p.m.

Supplemental Sessions*
Supplemental Sessions are NEW! These sessions will dive deeper into the four pillars. Attend a session that meets your needs. You may attend one or all four. The choice is yours!

Session #1: Equitable Hiring Practices and Retention Efforts
Thursday, January 13, from 1:30 p.m. to 4:30 p.m.
Co-Facilitated with Ken Brown Ph.D., Tippie College of Business, and Erin Stresow Ph.D., Division of Diversity Equity and Inclusion

Session #2: Socially Just Customer Service
Thursday, February 10, from 8:30 a.m. to 11:30 a.m.
Facilitated by Erin Stresow Ph.D., Division of Diversity Equity and Inclusion

Session #3: Leading & Managing Diverse Teams
Wednesday, March 23, from 8:30 a.m. to 11:30 a.m.
Co-Facilitated with Michele Williams Ph.D., Tippie College of Business, and Erin Stresow Ph.D., Division of Diversity Equity and Inclusion

Session #4: Inclusive Marketing
Wednesday, April 13, from 1:30 p.m. to 4:30 p.m.
Facilitated by Erin Stresow Ph.D., Division of Diversity Equity and Inclusion

*Prerequisite for Supplemental Sessions: Completing the one and a half day ICBB Institute. Participants who have completed the Institute in previous years may attend any or all Supplemental Sessions. Participants will receive a Diversity, Equity, and Inclusion toolkit/participant packet, signed certificate, and recognition of institute completion on our website. Coffee, pastries, and snacks will be provided at all sessions.

Information

In response to the 2015-2016 climate sessions, University of Iowa and Iowa City community members partnered to increase education and training for downtown businesses to become more culturally intelligent.

The inaugural Iowa City (I.C.) Better Bridges Institute is a day-and-a-half event designed for business owners and managers to learn more about identity, bias, and strategies to have inclusive customer service. The inaugural Institute was held January 10 – January 11, 2017.

The training consists of content from the National Coalition Building Institute (NCBI) training session on Leadership for Equity & Inclusion, socially just customer service, equitable hiring practices, leading and managing a diverse team, and inclusive marketing. Each participant also receives a I.C. Better Bridges Toolkit and has the chance to apply for a Micro Grant to support diversity, equity, and inclusion initiatives at their organizations.

“Diversity and inclusion are crucial concepts for owners, managers, and the general business person. Working with a diverse team means new ideas, innovation, and (ultimately) increased profit, but only if that team is well supported and different experiences are acknowledged and valued. This institute provided a wonderful opportunity to discuss those experiences, and receive informative training on best practices,” said Brianna Marcelo, director of Inclusive Education and Strategic Initiatives in the Division of Diversity, Equity, and Inclusion. “We appreciate all who participated, and we look forward to continuing to work together with our partners to talk about and implement steps we can all take to continue to improve the climate both on campus and in Iowa City for all members of the community.”

Representatives from the following businesses/organizations received their certificates:

Chuy Renteria, Author

Bradley & Riley PC

Leepfrog Technologies, Inc.

MidAmerican Energy Company

Oaknoll Retirement Residence

City of North Liberty

Representatives from the following businesses/organizations received their certificates:

Cedar Rapids Community School District

FilmScene

Hayek, Moreland, Smith & Bergus, LLP

Iowa City Area Chamber of Commerce

Iowa City Area Development Group

Johnson County

Rape Victim Advocacy Program

Summer of the Arts

Think Iowa City

Representatives from the following businesses/organizations received their certificates:

Beadology Iowa

City of Iowa City

Cole's Quality Foods

Englert Civic Theatre

High Ground Cafe

Hills Bank and Trust company

Iowa City Area Chamber of Commerce

Iowa City Downtown District

JMI Laboratories

Johnson County

Leepfrog Technologies, Inc.

Prince International

The Java House & Heirloom Salad Co.

Yotopia Frozen Yogurt

Zion Lutheran Church

If you have any questions about this program, please contact Erin Stresow, Assistant Director of Inclusive Education and Strategic Initiatives, at erin-stresow@uiowa.edu, 319-467-3291.